Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to PUREganic Beauty.

The terms “we,” “us,” and “our” refer to PUREganic Beauty. PUREganic Beauty operates this website and online store, including all related information, content, features, tools, products, and services offered to provide our customers with a convenient and curated shopping experience (collectively, the “Services”).

Our online store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and Services to you.

These Terms of Service (“Terms”), together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies referenced on this website, govern your access to and use of the Services.

Please read these Terms carefully. By visiting, accessing, interacting with, or purchasing through our website, you agree to be bound by these Terms and our applicable policies.

If you do not agree with these Terms, please do not use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you represent that you are at least the age of majority in your country, state, or province of residence, or that you have given permission for any minor dependents under your responsibility to use the Services.

When using our Services or making a purchase, you may be required to provide information including your name, email address, telephone number, billing address, shipping address, and payment information.

You agree that all information you provide is accurate, complete, and current.

You are responsible for maintaining the confidentiality and security of your account credentials and for activities conducted through your account.

You may not sell, transfer, assign, or license your account to another person.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to accurately display and describe our products, including their appearance, colors, ingredients, specifications, packaging, and other characteristics.

However, colors and appearance may vary depending on your device, screen settings, lighting, photography, product batches, packaging updates, or other factors.

Product descriptions, packaging, ingredients, availability, pricing, and specifications may be updated from time to time.

We reserve the right to modify or discontinue products without prior notice and to limit the quantities of products available to any person, geographic region, or jurisdiction where reasonably necessary.

Unless expressly stated otherwise, information provided on our website concerning skincare, beauty, or cosmetic products is for general informational purposes and is not intended as medical advice, diagnosis, or treatment.

Individual results may vary.

SECTION 3 – ORDERS

Submitting an order constitutes an offer to purchase products from PUREganic Beauty.

We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary, including in cases involving suspected fraud, payment problems, pricing or inventory errors, product availability, shipping restrictions, or other legitimate business reasons.

An order is considered accepted once we confirm its acceptance.

We may contact you using the email address, telephone number, billing information, or other contact details provided with your order if we need additional information.

Please review your order carefully before submitting it. Once an order has entered processing or fulfillment, we may not be able to cancel or modify it.

Returns, exchanges, and refunds are handled according to our Refund Policy, available through the Policies section of our website.

Products purchased through our retail website are intended primarily for personal or household use unless otherwise agreed with PUREganic Beauty.

SECTION 4 – PRICES AND BILLING

Prices, promotions, offers, and discounts may change without prior notice.

The price applicable to your purchase will generally be the price displayed when your order is placed and confirmed.

Unless expressly stated otherwise, product prices may not include shipping charges, customs duties, import charges, taxes, or other charges applicable to your destination.

You agree to provide accurate and complete billing and payment information.

Where card payments are available, you represent that you are authorized to use the payment method provided and authorize the applicable charges associated with your purchase.

SECTION 5 – SHIPPING AND DELIVERY

Shipping and delivery times displayed on our website are estimates unless expressly stated otherwise.

Delivery times may be affected by circumstances outside our reasonable control, including courier delays, customs processing, public holidays, weather conditions, destination restrictions, and other logistical events.

International customers may be responsible for customs duties, import taxes, clearance charges, or other fees imposed by their destination country unless expressly stated otherwise during checkout.

Please review our Shipping Policy for additional information regarding available destinations, shipping methods, and delivery conditions.

SECTION 6 – INTELLECTUAL PROPERTY

The PUREganic Beauty website and its content, including our brand name, trademarks, logos, product names, product photography, graphics, text, videos, designs, website layout, and other original content, are owned by or licensed to PUREganic Beauty and are protected by applicable intellectual property laws.

Our Services are provided primarily for your personal and non-commercial use.

Unless expressly permitted by us or applicable law, you may not reproduce, copy, distribute, modify, republish, commercially exploit, or create derivative works from our protected content without prior written authorization.

Shopify's names, trademarks, logos, and technologies remain the property of Shopify and its applicable licensors.

SECTION 7 – OPTIONAL AND THIRD-PARTY TOOLS

Our website may provide access to tools, applications, payment services, social platforms, analytics services, or other functionality operated by third parties.

Such third-party services may be subject to their own terms and privacy policies.

Your use of third-party tools is at your discretion, and we encourage you to review the applicable terms and policies before using them.

We may introduce new features, tools, resources, and services in the future. Unless otherwise stated, those features will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to websites, platforms, resources, or services operated by third parties.

We do not control third-party websites and are not responsible for their content, availability, security, accuracy, privacy practices, products, or services.

When you leave our website and visit a third-party service, your use of that service is governed by the third party's applicable terms and policies.

Questions or disputes concerning third-party products or services should generally be directed to the relevant third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

PUREganic Beauty's online store is powered by Shopify, which provides the ecommerce infrastructure used to deliver certain parts of our Services.

However, purchases made through our store are transactions between you and PUREganic Beauty, unless expressly stated otherwise.

Shopify is not the seller of PUREganic Beauty products and is not responsible for the products you purchase from us, subject to applicable law and Shopify's own obligations.

SECTION 10 – PRIVACY

Personal information collected through our Services is handled according to our Privacy Policy, available through the Policies section of our website.

Because our ecommerce Services are powered by Shopify, certain personal information may also be processed by Shopify in connection with operating and improving the ecommerce platform.

Shopify's privacy practices are governed by Shopify's applicable privacy policies.

By using our Services, you acknowledge that information may be processed by service providers and business partners located in countries other than your country of residence, subject to applicable data protection requirements.

Please review our Privacy Policy for additional information regarding how personal information is collected, used, disclosed, stored, and protected.

SECTION 11 – REVIEWS, COMMENTS AND FEEDBACK

If you voluntarily submit reviews, comments, photographs, suggestions, ideas, testimonials, or other content (“Feedback”), you represent that you have the necessary rights to provide that content.

You grant PUREganic Beauty permission to use, reproduce, display, adapt, and publish Feedback for purposes connected with operating, improving, and promoting our business and Services, subject to applicable law.

You may not submit content that infringes another person's rights, contains unlawful or abusive material, contains malicious software, or intentionally provides false or misleading information.

We reserve the right to moderate or remove Feedback where appropriate.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, delivery estimates, or other information.

We reserve the right to correct errors or update inaccurate information when identified.

Where an error materially affects an order that has already been submitted, we may contact you to provide appropriate options in accordance with applicable law.

SECTION 13 – PROHIBITED USES

You may use our Services only for lawful purposes.

You may not use the Services to:

  • Violate applicable laws or regulations.

  • Infringe intellectual property or other legal rights.

  • Submit fraudulent, false, misleading, abusive, defamatory, or unlawful content.

  • Distribute malware, viruses, or harmful code.

  • Attempt unauthorized access to our systems or accounts.

  • Circumvent security or access-control mechanisms.

  • Collect personal information unlawfully.

  • Conduct spam, phishing, scraping, or other abusive activity.

  • Interfere with the normal operation, security, or availability of the Services.

Automated systems, crawlers, search engines, AI agents, and other automated services may access public portions of our website only in accordance with our published technical instructions, including our robots.txt, applicable agent instructions, and any designated APIs or protocols.

SECTION 14 – AI AGENTS AND AUTOMATED SERVICES

PUREganic Beauty may permit certain AI assistants, shopping agents, search engines, crawlers, and other automated systems (“Agents”) to access publicly available information or interact with supported commerce functionality.

Agents must comply with our published technical instructions and applicable access requirements.

Agents must not attempt to bypass CAPTCHAs, security measures, authentication systems, access restrictions, or other controls designed to protect our Services.

Where supported, automated shopping systems should use designated Shopify-supported commerce interfaces, APIs, or protocols for product discovery, cart functionality, and checkout-related interactions.

No Agent should finalize payment or place an order on behalf of a customer without the customer's explicit authorization where such authorization is required.

We reserve the right to restrict automated access where necessary to protect our customers, website, infrastructure, or Services.

SECTION 15 – TERMINATION

We may suspend or terminate access to all or part of the Services where reasonably necessary, including where these Terms have been materially violated, fraudulent or unlawful activity is suspected, or security risks are identified.

Any obligations that by their nature should survive termination will remain effective following termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

We make reasonable efforts to maintain accurate, reliable, and available Services.

However, except where otherwise required by applicable law, the Services are provided on an “as is” and “as available” basis.

We do not guarantee that access to the website will always be uninterrupted, secure, error-free, or available at all times.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot lawfully be excluded.

SECTION 17 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, PUREganic Beauty and its affiliates, directors, employees, contractors, agents, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Services or products purchased through the Services.

Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law.

SECTION 18 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless PUREganic Beauty and its affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from third-party claims arising from your material breach of these Terms, violation of applicable law, infringement of third-party rights, or unlawful misuse of the Services.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue in full force and effect.

SECTION 20 – WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

These Terms, together with the policies and other terms expressly incorporated into them, constitute the agreement governing your use of our Services.

SECTION 21 – ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent where such consent is legally required.

PUREganic Beauty may assign or transfer its rights and obligations as part of a corporate restructuring, merger, acquisition, sale, or other legitimate business transaction, subject to applicable law.

SECTION 22 – GOVERNING LAW

These Terms and your use of the Services will be governed by the laws applicable to PUREganic Beauty and the relevant transaction, subject to any mandatory consumer protection rights that apply in your country or jurisdiction.

Nothing in these Terms is intended to deprive consumers of protections that cannot legally be waived.

SECTION 23 – HEADINGS

Section headings are included for convenience and organization only and do not limit or otherwise affect the interpretation of these Terms.

SECTION 24 – CHANGES TO THESE TERMS

You can review the current version of these Terms of Service on this page at any time.

We may update these Terms from time to time to reflect changes to our Services, business practices, technologies, or legal requirements.

Where required by applicable law, we will provide appropriate notice of material changes.

Your continued use of the Services following the effective date of updated Terms constitutes acceptance of those Terms to the extent permitted by applicable law.

SECTION 25 – CONTACT INFORMATION

Questions regarding these Terms of Service may be directed to:

PUREganic Beauty

Headquarters: Tottenham, United Kingdom
Middle East: Beirut City Centre, Beirut, Lebanon
Email: care@pureganicbeauty.com
Phone: +961 76 893 834

For additional customer service, shipping, returns, or privacy information, please refer to the relevant policy pages available on our website.

Last Updated: August 2026